Customer Care

Shipping & Studio Production Policy

Standard orders are delivered in 3–7 business days. Limited drops are delivered in 7–10 business days. Both windows include studio production and tracked UK shipping.

Studio Production

Print-on-Demand

Every piece is printed on demand after you place your order. We produce only what is sold, so nothing sits in a warehouse and nothing is made to be discarded.

Processing Time

1–3 business days

Studio production takes 1–3 business days from the moment payment is confirmed. This covers print, quality check, and packing before the parcel is handed to the carrier.

UK Delivery Timeline

3–7 business days total

Standard Tracked UK shipping takes 2–4 business days after production. Combined with studio time, the total delivery window is 3–7 business days.

Special / Limited Drops

7–10 business days

Limited-edition capsule drops, including Heavyweight and Vintage pieces, take 7–10 business days for bespoke production and delivery.

Order Tracking

Sent on dispatch

Full tracking details are sent by email automatically as soon as your order is dispatched. Use that link to follow the parcel through to delivery.